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  • Navigating the Waters of Resident Relations: A 2024 Guide to Help Prevent Retaliation Claims

Navigating the Waters of Resident Relations: A 2024 Guide to Help Prevent Retaliation Claims

A guide to provide strategies and insights to help property managers and staff avoid fair-housing retaliation claims. By The Fair Housing Institute Navigating the complexities of property management includes dealing…

Stay Ahead of the Game: Avoiding Multifamily Hurdles Before They Occur

While challenges in the multifamily industry are inevitable, owners and operators can implement strategies to stay ahead of the game and overcome their effects. By Gregory Lozinak Anyone involved in…

8 Reasons to Manage Maintenance Requests with Property Management Software

Here are 8 reasons to use property management software for managing rental maintenance requests to improve communication between landlords and tenants. By Eli Secor One of the most stressful parts…

Managing Conflicting Accommodation Needs In Fair Housing

Managing conflicting accommodation requests demands a balanced approach that respects the rights and needs of all residents. By The Fair Housing Institute Navigating the complexities of accommodation requests under the…

The Leasing Centralization Conundrum: When is the Right Time?

What are the indications your company may need leasing centralization especially if you have limited staffing and reduced resident service levels. By Katie Nelson Seldom part of the apartment sector’s…

Top 10 Features and Amenities Today’s Renters Want

Here are the top 10 features in apartments – as well as the top 10 community amenities – today’s renters say they want, based on the 2024 NMHC and Grace…

Inclusive Rental Communities: Fair and Safe Policy Making

Fair and safe policy making involves adaptable supervision policies, appropriate technology access for youth, and uniform application of safety measures to avoid discrimination and fair housing violations in rental communities.…

Multifamily Parking: Too Many People – Too Few Spots

Multifamily parking has a significant influence on reputation and is one of the most mentioned amenities in all levels of reviews of multifamily properties. By Kevin Juhasz Metropolitan areas are…

Do I Have to Paint and Replace Flooring for a Long-Term Tenant?

When do rental property managers have an obligation to do upgrades for long-term tenants, such as replace flooring or painting, is the question this week for Ask Landlord Hank. Hank…

A Passion For Helping Tenants With Poor Credit Get Apartments And Homes

Bubba Grimsley founded his rent guarantee company because he had a passion to help people and tenants with poor credit get into apartments and homes, while guaranteeing the landlords and…